This was one of the best experiences I have had with car repair. I worked with Ricky on a claim for damage done to my car. He was straightforward with the time estimate. When I asked if he could try to get it done a couple days sooner, he said he would try but couldn't promise anything. He ended up coming through! He also negotiated with the car manufacturer to get an official replacement panel when the insurance company was only paying for an after-market one. The work was completed beautifully. And when the insurance company didn't reimburse me for the amount he expected, he realized he had made a mistake and refunded me the amount. Overall a great experience. Thank you!