Best Auto Repair, Cincinnati

4384 E Galbraith Rd Cincinnati
OH 45236

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513-984-3396

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Burton's Collision & Auto Repair

 (66 Reviews)

CODE OF ETHICS


  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Reviews

As always, great repair work and car was detailed inside and out. Fantastic customer service and communication

, 09/21/2022

Can't say enough about what an excellent job Burton's Collision did on repairing my damaged car door. Steve was an absolute pleasure and professional. Steve did an amazing job corresponding with my insurance company and making sure they were updated on a time table for my rental car and alleviated a lot of stress for me. He went out of his way to make sure everything was to my liking even driving out of state to get a car part before my rental lease was up. What a delight they have been!!! I would highly recommend and would definitely return for any future auto body issues!!! Thanks guys my car looks wonderful!!!

, 08/13/2022

Great service, took my car for a check engine light and rough idling. They advised me of the items needing repair and what didn't. I was referred by a friend. I feel they are honest. The owner thanked me for my business when I was leaving. My car is running great. I'll be back for future needs.

, 07/16/2022

Partners

ACDelco Professional Service Center
ASE (Automotive Service Excellence)
AMSOIL
BG Products
Federated Auto Parts
KOI Auto Parts
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Motorcraft
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IATN (International Automotive Technicians' Network)
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