CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Reviews
The owner Dwayne is a great guy! He helped me out BIG time with my alternator to help me troubleshoot a charging system error I keep getting on my car. The mechanics work hard and fast! Honestly, I don't think I've had a better car service experience anywhere else outside of valvoline lol. A F, 04/15/2024 |
Very knowledgeable and professional group of guys. I would highly recommend Burtons to anyone in the area. They will get you taken care of in a nice and timely manner! Richard Reynoso, 04/15/2024 |
Always get the best service from Rick Penter and Burtons. Excellent work and high-quality parts. They take care of everything for you. Highly recommend! Derek Leach, 03/03/2024 |